Tenants in a housing crisis or dispute need a reliable resource for information about their rights and obligations as renters. SSHH provides a helpline for tenants that provides education and dispute resolution. This helps to keep families in their homes.s
The helpline is available to residents in the unincorporated area of Sacramento and in the cities of Sacramento, Citrus Heights, Elk Grove, and Rancho Cordova. In 2015, the helpline responded to over 4,200 calls, helping 2,811 families maintain their housing, and assisting 676 families to relocate to other appropriate permanent housing.